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Social Marketing and Operations Program Manager

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Occupational fields: 
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Will be unpublished on: 
Sun, 11/11/2018 - 17:30


Position Title:

Social Marketing and Operations Program Manager


Freetown, Sierra Leone


Sierra Leone Social Marketing and Development Agency (SLaDA)


Are you a Social Marketer with strong experience in Social Marketing of Reproductive Health Commodities? Are you a Development Expert with strong experience in fund mobilization and communication? If yes, Why not apply for the post of Social Marketing and Operations Programme Manager and get the possibility to join the SLaDA team of Social Marketer who are moving towards achieving a mission which seeks to improve the quality of life of vulnerable people in Sierra Leone through increased acceptability of and access to affordable quality health commodities and services.


Job Summary

Reporting to the National Director, the SMO Program Manager will have overall management and operational responsibility for SLaDA’s program portfolio. S/he will ensure that SLaDA program  are designed, implemented, monitored & Evaluated and learning documented and shared, in accordance with high quality standards. S/he will initially develop deep knowledge of operating context, efficient completion of ongoing Social Marketing and BCC activities under the HIV/AIDS Prevention Program.


Working with the Director the Social Marketing and Operations program manager will lead in fund mobilization and proposal design ensure quality programme implementation at all levels.

The Incumbent will work closely with the National AIDS Secretariat, CARE Interantional, the Private sector commercial distribution networks and companies especially wholesalers, Media houses, Ministry of Health and Sanitation, civil society organizations and network with other relevant government ministries.


Responsibilities and Tasks

Job Responsibility # 1: Staff management and Development

Key Tasks:

  • Implement performance management system and performance review, feedback, coaching, and annual evaluation to ensure effective performance of all direct reports,
  • Develop and maintain team spirit among the staff and create space which allows staff to develop and innovate
  • Make sure that problems related to personnel under his/her supervision are processed in accordance with SLaDA procedures and Sierra Leone law

Job Responsibility # 2: Program Implementation & quality assurance

Key Tasks:

  • Lead participatory planning and implementation strategy development to provide quality Technical Assistance and Management to the program interventions
  • Take lead in fund mobilization and proposal writing
  • Develop participatory and appropriate program implementation strategies meeting SLaDA objectives
  • Identify external Technical Assistance needs, and develop Term of Reference for hiring as per standard procurement procedure.
  • Oversight of program related Technical assistance and ensure quality deliverable as per TOR and contract services provisions 
  • Ensure implementation, monitoring and evaluation plans/reports, in particular commodities distribution, media impact and KAP surveys are prepared and undertaken in a timely manner
  • Ensure that the program remains dynamic, with opportunities for innovation and personal growth by promoting a culture of, and mechanisms for, reflective practice and learning at all levels
  • Ensure the availability of condoms (Male and Female),contraceptives, other health commodities and communication materials at all times
  • Ensure regular screening of the marketing environment to identify opportunities for new product design, positioning in a market segmentation approach to provide for those that can be subsidized and those with a profit margin for complementing cost.

Job Responsibility # 3: Program Design, Monitoring & Evaluation and Knowledge Management.

Key Tasks:

  • Ensure effective design, monitoring & evaluation and knowledge management systems is in place,
  • Support internal and external project research and surveys
  • Conduct regular meetings with staff (and partners) to track annual objectives and target progress
  • Prepare program progress reports and outside technical resources as appropriate
  • Visit and organize program interventions visit in the field for visitors if required
  • Ensure the effective use of the program monitoring and evaluation system information, including recommendations from the mid-term evaluation.
  • Maintain an appropriate filling system of the documentation related to the program
  • Establish mechanisms for knowledge sharing and learning between staff and with parties beyond the program, with other relevant organisations at national, regional and international level 
  • Ensure that lessons learned are documented shared and used for new business development

Job Responsibility # 4: Program Budget management 

Key Tasks:

  • Ensure effective planning, execution and monitoring of program budget 
  • Administer program expenditures budgets and review cash projections-Approve expenditure requests according to authorization limit in full compliance with SLaDA policies and procedures
  • Prepare and monitor program activities procurement requests according to procurement policies and procedures
  • Liaison with the Finance and Admin Manager to ensure adequate support for all field  activities

Job Responsibility # 5: Develop and maintain partner relations

Key Tasks:

  • Lead the establishment, strengthening and functioning of a strong, effective and coordinated quality health commodities and services private sector distribution network and communications strategy.
  • Develop and maintain positive, constructive relationships with National Aid Secretariat, Ministry of Health and Sanitation (MOHS), Private sector agencies including Wholesalers, NGOs active in health sector, donor and other partners
  • Represent SLaDA at the various sector  coordination meetings as necessary


  • Advanced degree preferably in Marketing, Public Health, Development, Communication for Development with at least 5 years project management including monitoring and evaluation experience
  • Excellence in program management with the ability to manage field staff and develop high-performance teams, set and achieve project objectives, and manage a budget
  • Proven experience funds mobilization and proposal writing
  • Strong social marketing, and behaviours change communication experience with the ability to engage a wide range of stakeholders
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
  • Passion, integrity, positive attitude, result-oriented
  • Sound knowledge of HIV/AIDS issues and policies
  • Demonstrated skills in facilitation, co-ordination, and team work, Ability and willingness to work effectively with the GoSL national and local authorities.
  • Strong analytical skills (including policy analysis) and strategic / conceptual thinking – ability to analyze information and to produce analytical / logical coherent reports / paper
  • Good computer skills in word processing, excel and spread sheet
  • Good knowledge on the National private sector partnership strategy for sales and distribution of health products and services.


Qualified and interested candidate should submit applications to with the job title as the subject line. 


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