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Thu, 15/08/2019 - 17:00

CALL FOR PROPOSAL

Terms of Reference

Assignment: RBF Performance Verification 

 

CORDAID Sierra Leone in collaboration with the Sierra Leone Police is implementing a Security and Justice Results-Based Financing (RBF) project. It aims to enhance the interface between the Sierra Leone Police and citizens through better service outcomes. This is a pilot project that will be based in three communities in the Western Area. The project is seeking the services of an experienced team of consultants (either independent or organiation) to conduct three (3) rounds of RBF performance verification. 

 

CORDAID IN BRIEF

CORDAID believes in a world without poverty and exclusion. We are specialised in working in fragile (conflict affected) and vulnerable communities. Cordaid’s work is focused on four thematic areas– Health System Strengthening, Resilience, Security and Justice and Private Sector Development.

 

CORDAID Sierra Leone County Office was established in October 2015 following official registration as a INGO in August 2015.  CORDAID has been working in Sierra Leone for over 20 years, carried out on a donor or project basis.  

 

Security and Justice Results-Based Financing (RBF) 

 

RBF is a systems strengthening approach that introduces positive incentives to the public service delivery chain. It stimulates the improved performance, responsiveness and accountability of service providers. It does this by linking financial subsidies directly to results: contrary to traditional input funding, service providers such as police or courts receive payment on the basis of progress against targets co-determined with citizens. A monitoring and verification system tracks and rewards performance and community satisfaction. RBF helps to (re)build the social contract between citizens and the state by aligning the performance of security and justice providers with public expectations.

 

The purpose of this project is to test the applicability and scalability of RBF for S&J programming pioneered by Cordaid in the Democratic Republic of Congo by adapting it to the specific contexts of Sierra Leone. This will expand the evidence base for effectiveness of the RBF approach, and serve as a starting point for further innovation and roll-out across the security and justice sectors in Sierra Leone.

 

In Sierra Leone, RBF for S&J will be piloted at three test sites in Freetown (2) and the Western Area (1) during a period of 18 months (6 months’ inception, 9 months’ implementation, 3 months’ evaluation and closure of project).

 

The first circle of implementation in which performance indicators were agreed by each of the three Pilot Police Stations and their Local Police Partnership Boards (LPPB) in Waterloo, Goderich and Harbour communities will come to an end in September. To assess the performance of each of these institutions against the agreed indicators, there is a need for an independent performance verification to be undertaken by a team of local consultant (s) or a Non-Governmental Organisation.

 

OBJECTIVES OF THE ASSIGNMENT

The RBF approach is driven by evidence and employs participatory and inclusive approaches to improving service delivery. As part of the implementation process, there is a need to undertake three (3) performance verification exercises at three main levels:

 

  1. Assess the  technical performance of the pilot Police Stations of Goderich, Harbour and Waterloo against the Service Indicators and Internal Indicators;

  2. Assess the technical performance of the Local Police Partnership Board (LPPB) in Waterloo, Goderich and Harbour against the Service Indicators agreed;

  3. Undertake a community perception survey against the community perception indicators agreed for each of the three communities;

  4. Simultaneously, undertake counter-verfication on service users satisfaction against services received under the Service Indicators; and

  5. Assess the performance of the Project Implementation Committee against the agreed indicators.

This performance verification will help us to assess the levels of performance, identify challenges and lessons to be learnt with regards the responsiveness of the pilot Police Stations in the three communities.

 

Note that the technical performance verification will be done jointly with a Cordaid team. The Consultant or organisation  shall report directly to the CORDAID Sierra Leone Security and Justice Technical Advisor with regular technical review meetings with S&J Project Implementation Committee of the SLP.

 

DELIVERABLES

  1. Objective 1:

Assess the technical performance of the pilot Police Stations of Goderich, Harbour and Waterloo against the Service Indicators and Internal Indicators, using standardised assessment tool, checklist and procedure.

 

Deliverable: Determine the technical perfomance of the Pilot Police Stations against agreed Service Indicators and Internal Indicators using standardised assessment tool, checklist and procedure.

 

  1. Objective 2:

Assess the technical performance of the Local Police Partnership Board (LPPB) in Waterloo, Goderich and Harbour against the Service Indicators agreed.

 

Deliverable: Determine the technical performance of the Local Police Partnership Board (LPPB) in Waterloo, Goderich and Habour against the Service Indicators agreed.

 

  1. Objective 3:

Undertake a sample size community perception survey against the community perception indicators agreed for each of the three communities.

 

Deliverable: Determine current levels of community satisfaction as against the community perception indicators.

 

  1. Objective 4:

Undertake counter-verfication on direct service users satisfaction against services received under the Service Indicators.

 

Deliverable: Determine satisfaction levels of direct benefitiaries of SLP and LPPB services in the last three months within the pilot communities under the agreed service indicators.

 

  1. Objective 5:

Assess the performance of the Project Implementation Committee against the agreed indicators.

 

Deliverable: Determine the extent to which the Project Implementation Committee achieved the indicators agreed.

 

RESEARCH METHODOLOGY AND STUDY SETTINGS 

The contracted party will ensure ethical issues around collecting data, especially given the sensitivity of security and justice sectors and communities with a history of tension between service providers and service users. The contracted party will ensure the correct use of standarised tools for data collection including the use of surveys, considering gender integration, privacy regulations and conflict sensitivity. 

  

FINAL REPORT FORMAT SHOULD HAVE AS MINIMUM INCLUDES: 

Standard cover sheet;(title, date, evaluator, programme) 

Executive Summary (Having contents; Objectives, Methods, results & conclusion)  Acknowledgment   

  1. Introduction

  2. Review of Security and Justice RBF Indicators

  3. Findings 

  4. Conclusions  and Case Studies

  5. Recommendations             

  6. References 

  7. Annexure [Methodology, data collection tools,]     

QUALIFICATION, EXPERIENCE and COMPETENCIES

The suitable team (independent consultant(s) or organisation) must contain at least:

  • A lead analyst, responsible for coordinating data collection, developing tools, analysing and reporting,

  • 3-6 data collectors responsible for community surveys (perception survey and end-user verification). 

Lead analysist qualification:

  •  Masters degree in the fields of Social Sciences, Security Studies, Law, Statistics, Demography, Research Methodologies, Development Studies. (Note that a good bachelors degree with a significant practical experience in the field of performance evaluation will be considered). 

  • At least seven years experience of conducting service performance evaluations and related researches.

  • Significant knowledge and experience on security, Sierra Leone Police and community relations issues.

  • Exeperience in working with the SLP or Cordaid in collecting and analysing quantitative and qualitative data from small scale sample surveys.

  • Should mention previous works in regard/ relation to quality assessment/evaluation processes in their proposal and give reference to previous clients. 

  • In addition to the above, the will be based on the quality of their proposal (incl. methodologies, tools, quanlifications, time schedule, CV), their financial offer, the relevant educational background and experience of the applicants:

FACILITIES AND SERVICES TO BE PROVIDED BY CORDAID

Cordaid will provide:

ii. Adequate office space with essential office furniture and office equipment; and

iii. Access to Internet, and network resources, where necessary

 

PERIOD OF ASSIGNMENT

 The duration of the assignment is for a period of 4 weeks per RBF circle. The RBF circle to conduct the verification is October 2019, January and April 2019.

First Circle: 

Start Date:  25th September 2019 

Completion: 25th October  2019

Second Circle: 

Start Date:  5th January 2020

Completion: 30th January 2020

Third Circle:

Start Date:  5th April 2020 

Completion: 30th April 2020

 

Please note the time allotted for the tasks and deliverables, bearing in mind that this would have a direct effect on the response to invoices and remunerations. 

 

ALLOCATION OF DAYS

The total number of days required for this consultancy is 25 days and will be replicated at the end of each RBF circle. 

 

Tasks

No. of Days

Inception report

3

Field Data collection 

10

Data entry and analysis

6

Submission of draft report 

2

Validation of draft report 

2

Finalize validated report 

2

Total Days

25

 

REPORTING

The Consultant will report to the Cordaid Sierra Leone Security and Justice Technical Advisor.

 

INFORMATION NEEDED IN PROPOSAL 

All valid submissions should at a minimum include:

  • an up-to-date Curriculum Vitae;

  • two copies of sample of previous similar reports completed by the Consultant;

  • a detailed financial proposal with cost stated in leones; 

  • two recommendation letters from previous clients 

  • Technical proposal to conduct the performance evaluation of services including appropriate methodology:

If persons intend to work in a team/organisation, they should indicate the team members and attach at least two CVs. Clearly highlight the Team Leader and specify how the applicant/s define that role.

 

TO APPLY

Applicants are required to submit proposals electronically to the following email address procurementsl@cordaid.org with the subject clearly marked “Security and Justice RBF Performance Evaluation Proposal” enclosing all necessary supporting documents, including business registration certificates for consulting firms.  All Proposals must be submitted on or before 5pm on the 22ndof August 2019.

 

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