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IT Consultant

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Employment type: 
Required languages: 
Will be unpublished on: 
Fri, 15/10/2021 - 17:00

Open position with Population Services International (PSI) in Sierra Leone
With over 45 years of experience, working in over 60 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.
PSI and its local affiliates manage malaria control programs in 32 countries and are world leaders in malaria control implementation—delivering 25 million treated mosquito nets and almost 16 million quality-assured ACTs for confirmed malaria cases in 2016.  PSI also supports national Ministries of Health to scale up malaria diagnosis in the public and private sector and to improve tracking of malaria patients through surveillance and health information systems using DHIS2 software.

In 2018, PSI began implementing the global US President’s Malaria Initiative Impact Malaria project, with the goal of working with national governments to scale up best practices and innovations in malaria case management, control of malaria in pregnancy, and the introduction of other malaria drug-based approaches. In Sierra Leone, PSI is seeking qualified, dynamic and innovation-driven candidates for multiple positions with the Impact Malaria (IM) project. All candidates are expected to promote and demonstrate an ethical work environment in line with PSI’s values of honesty and acting with integrity. Sierra Leonean nationals are strongly encouraged to apply.


Job Title: IT Consultant working three days a week.

Based in Freetown with frequent visit in PSI Operational Districts, Sierra Leone
Reports to Primary : Administration Officer - Sierra Leone


SOW- Local IT Support Officer


The (Population Services International) PSI has an IT infrastructure includes a LAN (Local Area Network) which is both wired and wireless, Computers (Desktops and Laptops), Printers and other related IT resources. PSI is seeking the service of an IT professional to provide support of its IT infrastructure to ensure it supports the work its personnel. The consultant must ensure the optimal performance of the IT infrastructure and also provide advice to PSI on issues of security and usage of the organization’s resources.

The objective of this consultancy is to ensure PSI has maximum usage of its information technology resources.

Based on a study of the current challenges the scope of work has been defined as the key identifiable issues to be resolved and supported.
The expected tasks to be carried out during this consultancy will include:
IT Support duties and responsibilities of the job
Contract Management – consultant to ensure PSI/IM Sierra Leone get the correct bandwidth the internet services provider the project paid for.
Analyzing PSI IT system and infrastructure.
Diagnosing IT System problems, inefficiencies and weakness.
Analyzing and determining security threats.
Providing advice on technology best practices.
Providing detailed reports on the efficacy of the technology.
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks to optimize their performance and ensure they are fully functional.
Responding in a timely manner to service issues and requests from staff of PSI.
Providing technical support across the organization (this may be in person or over the phone)
Setting up additional network resources and or computer hardware.
Repairing and replacing equipment as necessary which are either computer hardware or networking equipment.
Possibly training of users in new applications and upgraded applications
Provide advice to PSI on issues of IT security and other aspects.
Coordinate with the IT Support Officer in DC.
Frequent visits to PSI Operational districts as and when required.

Desired, Education, Skills & Experience
The successful candidate will have:
Degree in Computer Science, Information Systems or related field.
Proficiency with database languages.
Any IT certification, preferred
Expert level in Microsoft Office Applications, including Project.
A logical approach to problem solving/analyzing
Should possess expert problem-solving skills and the ability to tackle difficult situations
Should possess sound knowledge of the networking technologies such as LAN, MAN, WAN, routers, switches, etc
Expertise in hardware technologies and should possess ability to upgrade the systems
Excellent communication, interpersonal, representation and negotiation skills;
Ability to work under pressure, in a team, and for long hours if required;
Experience in working in culturally diverse setting;
Fluency in English.

Interested candidates should submit CV and cover letters indicating which position you are applying for to by October 15, 2021.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnanc