Communications and Knowledge Management Officer

Job Description

 VACANCY ANNOUNCEMENT 

Jhpiego is an international, non-profit health organization affiliated with The Johns Hopkins University.  For 40 years, and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women and  their families. Jhpiego Corporation has provided technical support to the Ministries of Health in partner  countries across the globe for the past 40 years in a variety of technical areas, including cervical cancer  treatment and prevention, community health, HIV and AIDS, maternal and newborn health, health  workforce capacity development (both pre-service and in-service), family planning, malaria, and  IPC/WASH. 

We are currently looking for suitable individuals to fill the following position: 

Position: Communications and Knowledge Management Officer – 1 position

  Duration: 5 Months 

Reports To: Project Lead 

Job Location: Freetown, Sierra Leone  

Position Overview: 

The Communications and Knowledge Management (CKM) Officer collaborates with M&E, technical,  programmatic, and administrative staff, as well as Jhpiego HQ’s central KM unit, to ensure that information  developed by Jhpiego programs and projects is shared and transformed into accessible knowledge that  supports effective decision-making. The CKM Officer will formulate a CKM strategy in consultation with  the Senior Management Team to integrate the people, processes, and technology necessary to ensure that  the right information is available at the right time to the appropriate individuals for program and project  success. Additionally, the CKM Officer maintains both Jhpiego-specific knowledge repositories containing  published and unpublished materials while promoting knowledge exchange within the project. Although  primarily focusing on Global Reach II, the CKM Officer will enhance the profile and visibility of all  projects in Sierra Leone. 

Duties and Responsibilities: 

Leadership and Management  

• Provide technical support to the project to develop capacity in information and knowledge management.

• Coordinate programs and initiatives related to the dissemination and use of knowledge acquired by  Jhpiego, its partners, and national/international stakeholders. 
• Strengthen Jhpiego communications links and relations with key partners, including national and  district-level governments, agencies, key private sector partners, and other stakeholders in public  health. 
• Develop and direct strategy for engagement with mass media to promote Jhpiego key messages through  various platforms including broadcast and interactive media.  
• With the technical team, lead the documentation and dissemination of core technical issues, strategies  and lessons and its core technical areas and community-based services.  
• Support capacity development of the technical team in writing and documentation, and lead the  packaging and dissemination of projects success stories and lessons learned; including external  dissemination at global and international conferences and to on-line bibliographic databases (such as  USAID’s Development Experience Clearinghouse). 
• Liaise with stakeholders, relevant research institutes, government organization and network with  project partners and other agencies to strengthen the documentation and dissemination agenda.
• Regularly promote knowledge exchange and learning opportunities in collaboration with the central  Jhpiego KM unit; e.g., coordinating brown-bag presentations at the country office, informing staff of  applicable online discussion lists and communities of practice internal and external to Jhpiego  (including consortium partners); informing staff of applicable online courses available (e.g., Global  Health E-Learning Center). 
• Organize, catalog and enter Jhpiego-authored knowledge assets from the country office (e.g., training  materials, presentations, tools, plans and reports) in Jhpiego’s central electronic library. • Analyze, implement and train staff on search strategies for locating knowledge, both internal and  external to Jhpiego (e.g., document repositories such as Jhpiego’s electronic library, USAID’s  Development Experience Clearinghouse). 
• Repackage raw data for sharing with numerous sources (in form of reports, journal articles, fact sheets,  Web sites) 
• Serve as focal point for the collection and standardization of training manuals and materials prior to  them being sent for printing, in collaboration with Jhpiego’s central Publications Unit. 
•  With the program officers, regularly develop and issue program status materials, leaflets, brochures  that portray the achievements and status of the project, aimed at different audiences.
• Manage internal ‘how-to’ documents and regularly update project website as necessary 

Communication and Knowledge Management  

• Actively participate in and document issues addressed and action points agreed upon during project related meetings 
• Actively participate in writing success stories for publication to profile our projects in the districts.
• Contribute VMMC stories from the district for the Jhpiego website and social media 
• Coordinate the identification and documentation of success stories, and best practices/and  

new solutions out of the project’s activities in the targeted districts. Provide input in the  development of project reports, including routine quarterly and annual reports and other  reporting requirements as requested 

• Author/co-author abstracts, presentations, and articles for journals and conferences
• Perform other related duties as assigned 

New Program Development 

• Identify strategic opportunities for the project and potential areas for expansion of existing projects in  Jhpiego’s portfolios and make recommendations to pursue these opportunities;

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• Facilitate the development of innovative project approaches and interventions;
• Support the development/review of strategies, including technical direction for achieving program  goals as well as management effectiveness.  

All staff, irrespective of their position, are expected to comply with and follow Jhpiego’s operational  procedures and policies and codes of conduct.  

Qualifications, Experience, Skills, and Competencies 

• Understanding of conventional and new communications channels, including electronic, print, and  social media, 
• Extensive practical experience in applying information technology to the implementation of knowledge  management and knowledge sharing strategies (e.g., collaboration tools, web development tools, virtual  meeting tools). 
• Understanding of concepts, tools, and features of knowledge dissemination via web-based and print  publishing.  
• Strong computer, graphic design, organizational, analytical, and assessment skills
• •Bachelor’s Degree with 2-3 years’ experience in knowledge management. 
• Excellent analytical, writing, communication, presentation, and editorial skills, including desktop  publishing. 
• Proficiency in Microsoft Office applications; ability to learn new software packages and knowledge of  Public Health Search Engines. 
• Demonstrated ability to maintain effective working relationships with donors, local governments,  national/international NGOs, MOH officials and public sector institutions. 
• Experience developing and communicating a project vision, aligning key stakeholders around the  vision, and effectively articulating the vision. 
• Demonstrated ability to prepare/review complex technical reports and deliver effective oral  presentations. 
• Demonstrated ability to work collaboratively with colleagues in a complex and rapidly changing  environment; excellent interpersonal skills. 
• Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive  environment and meet deadlines with attention to detail and quality. 
• Experience working in Sierra Leone and excellent knowledge of the political, social, and health  systems of Sierra Leone. 

Qualified persons are required to send their Curriculum Vitae (CV) and application letter to  sl-recruitment@jhpiego.org. State the position you are applying for in the subject area; if it is not clearly  stated, your application will not be considered.  

The deadline for the submission of applications is May 19th, 2025.  

Please note that due to the sheer volume of applications often received, only shortlisted candidates will  receive responses.  

Jhpiego is an Affirmative Action/Equal Opportunity Employer