Senior Human Resources Coordinator

Application deadline closed.

Job Description



Senior Human Resources Coordinator, Sierra Leone 

Concern Worldwide is a nongovernmental, international, humanitarian organization dedicated to the reduction of suffering and working towards  the ultimate elimination of extreme poverty in the world’s poorest countries. Worldwide integrated Programme approach aims to tackle all  dimensions of poverty, focusing on the overlapping areas of health, education and livelihoods while maintaining our response to emergencies.  Concern fully integrates equality in all its work, with emphasis on a gender transformative approach. Concern Worldwide has been operational  in Sierra Leone since 1996. Programme implementation is based in three areas, namely Tonkolili District, Port Loko District and Urban and  peri-urban areas in Freetown and the surrounding the Western Area. 

On this note, Concern would like to invite well-experienced and professional applicants for the under mentioned replacement .

Job Title: Senior Human Resources Coordinator

Reports to: Systems Director

Direct reports: Line manages two HR Officers in Freetown and Matrix manages two field based HR Officers in                                        Magburaka and Port Loko

Liaises with:   Internally: Concern Sierra Leone senior & middle management: CMT members and Programmed and                            Support Systems Forum members, other Concern staff, Dublin HR
Externally: close liaison with the Concern legal advisor, Ministry of Labour & Social Security, other                                  INGOs and other relevant external stakeholders.

Job Location: Based in Freetown with regular travels to Tonkolili and Port Loko districts (and other locations in                                        Sierra  Leone in future as may be required).
Contract Details:   12 months Fixed Term Contract (renewable)
Basic Salary range :  SLL 12,956,205 monthly basis

Job Purpose: 
Reporting to the Systems Director, and as a member of the Country Management Team (CMT), you will provide strategic leadership and  guidance in effective human resources planning, recruitment, retention, staff welfare and development, with a special focus on equality,  diversity and inclusion. In line with Concern Worldwide global HR policies and Sierra Leone labour law, you will support management  and staff by maintaining high quality HR systems and procedures and promote Concern as an attractive organization in which to work and  develop one’s career. In your role, you will contribute to Concern being a safe organization both in which to work and with which to interact  as Programme participants by playing a leading role in ensuring effective accountability and safeguarding.

Main duties & Responsibilities 

Human Resources – Strategic Management 

Advise the CMT and other key management in Sierra Leone on strategic HR matters, including staffing structure and job design in an  evolving organization. 

Maintain and manage HR processes and activities to ensure they meet latest Concern Worldwide, Sierra Leone labour law and other  legal instruments, donor requirements and reflect best standards of international practice. 

Lead the development of policies, tools and guidelines for effective management of the whole employee cycle in Sierra Leone, in  particular supporting the Systems Director to finalize the People/Staff Plan for Concern in Sierra Leone (with a particular focus on  developing talent). 

Contribute to high standards of accountability through effective two-way communication and information sharing within and outside the  organization. 

Support the realization of Concern’s Equality Action Plan through developing and implementing procedures at all stages of the  employee cycle to help achieve equality, particularly gender equality. 

Contribute to the design and implementation of effective safeguarding prevention and response procedures. Recruitment and Induction 

Maintain an efficient recruitment system that is seen to be fair and transparent and which promotes a more equal and diverse work  force. Support line managers in staffing planning and recruitment. 

Administer efficient contracting procedures and welcome arrangements for new staff.

Coordinate the induction process for new staff, with regular review in light of feedback from inductees. Link Concern in Sierra Leone’s  induction process with the global on-line induction. 

Retention and Development 

Lead salary reviews, cost of living analyses, etc. to help maintain competitive and equitable staff remuneration (salary, allowances and  other benefits). 

Regularly review and update Concern’s Staff Handbook/Manual for Sierra Leone. 

Coordinate HR information for the monthly payroll, in close liaison with the finance department. 

Support managers to assess training and professional development needs for staff & teams and to develop focused learning and  career development plans. 

Help establish a Programme of training/capacity-building for Concern managers in effective staff supervision and performance  management with the aim of achieving a work environment that fosters staff engagement, empowerment, personal and professional growth. This will include the roll out of key relevant HR policies. 

Support the CMT in regularly monitoring the organizational culture to ensure staff actions reflect Concern’s guiding principles, where  dignity, diversity, rights and responsibilities of all staff are valued. 

Staff Health & Wellbeing 

Coordinate and administer the Concern in Sierra Leone Staff Medical Insurance Scheme. Participate in the procurement process for  an insurance provider through providing technical advice, etc. 

Play a leading role to identify ways in which staff health and wellbeing can be continuously enhanced. 

HR Standard Processes 

Maintain secure physical and electronic filing systems for all national staff to a high quality standard, maintaining strict confidentiality.  Oversee the accurate tracking of all types of leave, enabling regular and quality statistical reports on leave and absence rates in  Concern Sierra Leone to be produced. 

Produce quality HR management reports on a monthly, quarterly and annual basis. Ensure that regulatory reports to the Ministry of  Labour & Social Security are produced to a high quality standard and submitted on a timely basis. 

In consultation with the Systems Director, liaise with the Ministry of Labour & Social Security and Concern’s Legal Advisor on all  necessary issues, ensuring that Concern in Sierra Leone is always compliant with the Labour Law and other relevant legislation. Remain up to date with new labour legislation in Sierra Leone and provide briefings and updates to line managers on new procedures  and legislation as necessary. 

HR Team Management:  

Directly line manage the Freetown HR Officers and matrix manage two HR & Admin Officers based in Port Loko and Magburaka,  contributing to their capacity building and career development through technical support, on-the-job training, coaching and performance  management. 

Review job descriptions with each member of the HR Team to ensure the work of the department is clearly focused and utilize the  Performance Development Review (PDR) mechanism to jointly review performance, set SMART objectives, and identify training needs. Plan and organize work within the team in a manner that will meet the organization’s needs and ensure that team members have  appropriate and manageable workloads. 

Be aware of, understand, and comply with Concern’s key policies and procedures (Code of Conduct & Associated Policies, HR, IT,  finance, logistics, security management etc.). Ensure that all HR department staff are also aware of and fully comply with Concern’s  key policies and procedures. 

Representation – internal and external:  

With the Systems Director, engage with employee relations issues, grievance and disciplinary proceedings, providing advice and guidance where necessary to both staff and management. 

Regularly liaise with the Staff Representative Council regarding new policies & procedures and issues or concerns they may raise on  behalf of Concern Sierra Leone Staff. 

Ensure regular coordination with the Ministry of Labour & Social Security, NASSIT, Insurance companies, the HR Forum Support  Group within the INGO Forum, and relevant peer colleagues in other NGOs, on matters related to HR. Represent the organization in  forums related to HR management and stay abreast of best practice standards, legal developments, etc. 


∙ Undertake other related duties as may reasonably be assigned by the Systems or the Country Director.

Ensure regular coordination with the Ministry of Labour & Social Security, NASSIT, Insurance companies, the HR Forum Support  Group within the INGO Forum, and relevant peer colleagues in other NGOs, on matters related to HR. Represent the organization in  forums related to HR management and stay abreast of best practice standards, legal developments, etc. 


Person specification: 


Bachelor’s degree in HR Management, Business Administration, Organizational Development, or an alternative relevant subject is  required. A Master’s degree in a similar subject is strongly preferred. 

Minimum of five years’ work experience in HR, with at least three with an international organization. Experience in working in the  development or humanitarian sector is preferable. 

Demonstrated strong knowledge of HR best practice and standards in Sierra Leone (covering recruitment, payroll & benefits  management, training & development, team management, etc.).  

Ability to maintain confidentiality & discretion whilst dealing with HR issues. 

Strong experience of people management including remote management. 

Excellent relationship management skills with ability to influence and get buy-in from people not under your direct supervision. Experience with and demonstrated ability to analyze and interpret Sierra Leone employment laws, regulations, policies, principles,  concepts, and practices. 

Excellent written and verbal communication, interpersonal, networking and negotiation skills. Fluency in spoken and written English. Excellent strategic and analytical skills with ability to make sound judgment and recommend decisions. Demonstrated ability to deliver  on work objectives to a high quality and on a timely basis. 

Excellent experience in presenting, facilitating, and coaching on HR topics. 

Knowledge of MS Office Packages (high proficiency in Excel, word, PowerPoint).


Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of Programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the Programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking

Interested candidates should apply with:  

  • An application letter clearly justifying how you meet the selection criteria.  
  • Recent Curriculum Vitae including names and full contact addresses of three (3) referees, one of whom must be their current  or most recent employer. Candidates must state the position of each referee and his/her relationship to the candidate.  A copy of a valid labour card must be attached to ALL applications (written or electronic) Police Clearance will be required  from the successful candidate  

Applications should be sent either through email or by hard copy to the following addresses.  

You can send through email to OR deliver in Hard copy to the below locations  The HR Department, Concern Worldwide, 20 Old Railway Line – Signal Hill, Freetown 

The HR Department, Concern Worldwide, 2B Shamel Street, Magburaka, Tonkolili.  

HR Department, 25 Upper Kamara Lane, Back of EDSA sub Station, Port Loko  

Please mark your application as per the references stated in each position above (by  

email please put the reference in the SUBJECT heading).  

Closing date for receipt of applications for the above vacancy is on the 2nd June, 2022 

This recruitment process is subject to donor approval and funding.  

Therefore, Concern reserves the right to cancel the process based on this reason.  

Only short listed candidates will be contacted.