randolf collier

About Candidate

Location

Education

B
BSc 2008
Fourah Bay College

Bsc. Science General

M
MSc. Project Management 2024-2025
IPAM

Master in Project Management

Work & Experience

C
Customer support Analyst 2014 - 2025
World Vision

Provide ICT customer support and Systems Management, with a solid background in customer support and a strong understanding of ICT systems and infrastructure, I am confident in my ability to lead and manage your organization’s ICT operations effectively.
Over the years, I have developed expertise in system administration, user support, network management, and ICT policy implementation. My current role as a Customer Support Officer has equipped me with the skills to troubleshoot complex technical issues, manage ICT resources, and ensure seamless service delivery to end-users. I am passionate about leveraging technology to improve operational efficiency and drive innovation.