Country Office, BRAC Sierra Leone

Job Description

BRAC Sierra Leone is Hiring! Join BRAC Sierra Leone to create opportunities for people to realize their potential.

Position: Office Assistant

Job Location: Country Office, BRAC Sierra Leone

About the Role:

The Office Assistant will provide administrative, logistical, and front desk support to ensure efficient functioning of BRAC SL offices. The role includes managing communications, maintaining records, overseeing office assets, and delivering professional receptionist services.

Key Responsibilities: 

• Organize office operations and workflows to improve efficiency.
• Receive, sort, and distribute internal and external communications promptly.
• Manage documentation flow, including filing, photocopying, and archiving.
• Serve as the first point of contact for visitors, clients, and staff.
• Greeting and welcome guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls appropriately.
• Maintain a visitor logbook and ensure proper sign-in/sign-out procedures.
• Manage incoming and outgoing mail, parcels, and deliveries.
• Provide accurate information to visitors and callers regarding office services and staff.
• Ensure the reception area is tidy, organized, and presentable always.
• Schedule appointments and coordinate meeting room bookings.
• Assist in handling general inquiries and redirecting them to the appropriate departments.

SAFEGUARDING RESPONSIBILITIES 

• Read, understand, practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Academic Qualifications: 

• Diploma or bachelor’s degree in business administration or related field.

Required Skills, Competencies & Knowledge:

• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Basic proficiency in Microsoft Office.
• Professional appearance and customer service attitude.

Experience Requirements:  

• 1–2 years of administrative or receptionist experience (NGO experience preferred).

About BRAC International:

BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone can realize their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organizations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit (www.bracinternational.org.com)

Our Core Values:

Integrity: We approach our work with honesty and integrity.

Innovation: We innovate and iterate to improve our impact.

Inclusiveness: We foster inclusion to reach those who need it most

Effectiveness: We strive for effectiveness to better serve people in poverty

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity! 

External candidates are recommended to email their Resume with a cover letter and any supporting documents to bimcf.sierraleone@brac.net mentioning a brief academic background, career summary, core competence, professional certifications (if any) etc. within 250 words. 

Internal candidates are recommended to apply with their latest Resume including all job assignments in detail and a cover letter mentioning core competence and career aspiration with BRAC PIN and email to bimcf.sierraleone@brac.net copying their immediate reporting manager.

Please mention the name of the position and location applied for in the subject bar 

Application deadline: 27th April 2026

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation – regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.  

“BRAC International is an equal opportunities employer”

Disclaimer: BRAC International does not impose any fees at any stage of the recruitment process and holds no liability for any claims, losses, or damages arising from fraudulent activities.