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About Candidate
Location
Education
Degree in advance accounting provides a foundation in business and specialized accounting knowledge, preparing me for various financial roles.
Work & Experience
I started working for Standard Chartered Bank Sierra Leone in the year 2013 as a customer service officer responsible for service issues at retail branch level handling all service requests and later promoted to customer service manager handling clients' complaints, and overall service issues at the bank. I was later moved to the remittances department as the manager handling all transfers locally as well as internation transfers. In the years 2016 i was also promoted to Client due diligence manager responsible for all compliance, money laundering and terrorist financing issues at the bank to ensure all documents used in banking transaction are complete and correct. In 2021 i was moved and promoted to the corporate department as client delivery specialist with more advance responsibility of compliance and money laundering duties.
Awards
In 2018 i was awarded by Standard Chartered bank group as the best Client due diligence staff in West Africa for maintaining a 100% pass grade on Continuous review and assessment monitoring (CRAM) done by external bodies.