Functionality Data Monitoring Officer

Job Description

General Description of GOAL’s Work in Sierra Leone  

GOAL has been operating in Sierra Leone since the late 1980s, initially in emergency response, with  a permanent presence since 1999 response, with a permanent presence in country since 1999.  GOAL operates from its main office based in Freetown, with other sub operational offices in Kenema,  Kambia, Bombali, and Moyamba Districts. GOAL implements programmes in 8 of Sierra Leones 16  districts: Western Area Urban, Kambia, Kenema, Bombali, Port Loko, Koinadugu, Karene, Moyamba,  and hires over 165 staff across the country. Our programmes focus on the WASH and Health sectors  including urban and rural WASH programmes, health system strengthening, social and behaviour change; Blue Economy and FSL; and emergency response programming. 

On this note, GOAL Sierra Leone would like to invite well experienced and professional  applicants for the new role: 

General Description of the Programme 

GOAL Sierra Leone received fund from Charity Water focus on improving access to safe and  sustainable water including improve hygiene and sanitation services at project communities through  the established Water Management Committees (WMCs), Facility Management Committees (FMCs),  Chiefdom Pump Technicians at community level and with the District Water Directorate at district level.  

Overview of the role  

The Functionality Data Monitoring Officer will be based in Kenema and mainly provides on-going capacity  building and support to the District Mapper at Water Directorate, community pump technicians and  chiefdom pump mechanics to ensure the system is set up and is running smoothly. She/he will do analyse  of the real-time data generated through the mWater application, reporting maintenance patterns  analyse, track common faults, and identify the most responsive maintenance partners, ensuring the  system is helping help in minimizing system downtimes, improving overall service delivery, and informing  future decision-making and planning for water infrastructure support. The Functionality Data Monitoring  Officer will work under the oversight of the MEAL Manager and MEAL coordinator. S/he will technically  support the programme managers and field staff in cross-learning among different field project sites  within the Rural-WASH operational areas. 

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Specific Duties and Responsibilities: 

• Facilitate capacity building and setting up of reporting dashboard on Issue via mWater • Facilitate chiefdom wide survey in each of the targeted chiefdoms to create a database with all  water points in the chiefdoms included.  
• Manage the functionality database, with coordination of the District Mapper from the Water  Directorate using real time data from the ‘Issues’ function in mWater 
• Participate in training of chiefdom pump mechanics (CPMs) on installation and major pump  repairs 
• Participate in increasing awareness of chiefdom pump mechanics and SME in two chiefdoms • Support network of Small and Medium Enterprises (SMEs) dealing in spare parts in the selected  chiefdoms, enabling prompt access to the necessary components for repairs and reduce delays  on the speedy maintenance interventions. 
• Support the adoption of Yearly Maintenance Plan, (MYP) to helps communities transition from a  reactive repair approach to a more structured and preventive system, strengthening their  capacity to manage water infrastructure independently and sustainably. 
• Organizes and conducts on-site physical verification and update the database regularly using  real time data from the ‘Issues’ function in mWater.  
• Support relevant monthly/quarterly and donor report on functionality annex of the project • Maintain existing indicator tracking tools; develop additional databases and tracking tools as  needed to demonstrate the effectiveness of project interventions.  
• Create and integrate graphics in reports and information products to help visualize data in a  meaningful way. 
• Other duties as duly assigned.  

Mandatory  

• Use best practice in monitoring functionality program approach to increase and sustain the  functionality of viable water points in targeted chiefdoms. 
• Strong analytical skills 
• Committed to the values and principles outlined in GOAL code of conduct, mission and principles • Adhere to the GOAL policies on Safeguarding, Anti- fraud, Anti- bribery, Conflict of interest,  Protection against sexual exploitation and abuse (PSEA) and whistle blowing.  • Strong writing, communication and organizational skills 
• Excellent computer skills including data management in Word processing, Excel and MS  PowerPoint  
• Good coordination and collaboration skills with local communities, Water Directorate, and other  NGOs staff. 
• Ability to build trust and working relationships with community structures 
• Ability and willingness to undertake frequent travel to field sites in Kenema • Good interpersonal skills, with the ability to work within a team environment • Ability to identify and solve basic issues from the system that will provide critical insights into  water point functionality 
• Good judgement and results orientated  

Requirements (Person Specification)  

• University degree / diploma in social science, humanities or other related degree; Computer  Science/IT/or any sector or sub-sector related monitoring experiences.  
• At least 2 – 3 years equivalent level technical experience in the following: 
• Supporting M&E systems through data management, data analysis, report generation • Strong attention to detail, organizational. and time management skills 

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• Use of best practice in functionality monitoring methods, tools, and approaches (including  qualitative and participatory) 
• Willingness to strengthen capacity of Community Pump Technicians, Chiefdom Pump Mechanics  and work with the District Mapper (Water Directorate) 
• Information analysis and reporting 

Desirable 

o Experience in using mWater, CommCare/ Power BI, Survey CTO, ODK, DHIS2 software applications  o Experience in working on Rural WASH and Health projects.  

o Understanding of Sierra Leone system and the decentralization process. 

General terms and conditions 

GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to  ensure the maximum protection of programme participants and children from exploitation.  GOAL also has a confidentiality policy ensuring the non-disclosure of any information  whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to  any other person or organisation without authority, except in the normal execution of duty. Any  candidate offered a job with GOAL will be expected to adhere to these policies any job offer  made is also subject to police clearance. GOAL is an equal opportunities employer. 

This Job Description only serves as a guide for the position available. GOAL reserves the right  to change this document. Any published closing dates are estimated. Due to the nature of  GOAL’s work, we aim to fill vacancies as quickly as possible. This means that we will close  adverts as soon as we have found the right candidate and this may be before the published  closing date. We would therefore advise interested applicants to apply as early as possible. 

HOW TO APPLY 

If you have these skills and interested in joining our committed and dynamic MEAL Team, please send your cover letter and up-to-date CV to jobs@sl.goal.ie. on or before 5:30 pm  3RD February, 2026 , please note that a copy of the application letter must be sent to the  NGO Desk Officer, Ministry of Labour, New England or emailed to:  

employmentdesk71@gmail.com 

Only shortlisted applicants will be contacted for interview. 

GOAL provides equal opportunity in employment and prohibits discrimination in employment on  the basis of race, sex, colour, religion, sexual orientation, age, marital status, or disability.