eHealth Officer

Data Collector, Mathematics, Statistics
Sierra Leone, Kono
February 19, 2026
Full Time
Application ends: March 4, 2026

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Job Description

Job Description

Job Title:   eHealth Officer
Work Location:Kono
Department:Strategic Health Information Systems
Report to: eHealth Implementation Specialist
Requisition No:4696
Line Management Yes
Position Overview
The eHealth Officer plays a strong management role on the team, working to strengthen the monitoring of operational activities and projects by providing specific support related to data quality and data utilization for program improvement. The Officer is responsible for developing capacity of the eHealth Coordinators whom he/she supervises through training, mentorship, and coaching on data collection, data analysis, and communication of results in formats that are useful to decision makers. The Officer is also responsible for assigning and overseeing the work of the Coordinators. The eHealth Officer will assume additional administrative responsibilities as assigned by the Manager, as well as lead in the implementation of new projects.
Essential Duties and Responsibilities: 
  • Serve as a liaison between Coordinators and eHealth Implementation Manager
  • Design and conduct team trainings in data collection, analysis, and presentation
  • Provide one-on-one coaching and mentorship to the Coordinators
  • Develop and lead quarterly Key Performance Review presentations for clinical and program leads
  • Assist the eHealth Implementation Manager in the implementation of new eHealth , M&E, or research activities
  • Monitor data collection and address data quality challenges as they arise
  • Ensure processes are in place to monitor the quality of data input into electronic datasets and that these are routinely implemented and up-to-date
  • Work to ensure management and performance information is produced from eHealth applications (currently CommCare and EMR) according to the needs of the relevant teams
  • Ensure regular checks are made on server performance and capacity for OpenMRS EMR systems. Report any issues as necessary. Predict when issues are likely to occur and communicate to Medical Informatics Lead.
  • Ensure regular checks are made on physical environment of all EMR hardware (server/laptops/printers) and issues identified and addressed
  • Ensure documentation is available on all key processes covering CommCare and OpenMRS systems (and any new systems introduced). Identify gaps in documentation and initiate actions to fill them.
  • Ensure users are trained effectively to use electronic systems. Author training materials and keep these up-to-date. Keep records of which staff have been trained and when.
  • Ensure confidentiality basics are implemented: Identifiable patient data should always be encrypted before sharing electronically. Passwords made complex, not shared and changed frequently.
  • Communicate with DHMT and other local stakeholders to ensure that information about the development of electronic solutions is effectively shared
  • Communicate within PIH to ensure EMR initiatives are known and their benefits understood.
Education and Work Experience Requirements: 
Qualification and Experience

Diploma in data processing, Mathematics, Statistics required (Bachelor’s degree would be an added advantage).

Technical Competencies

  • Proficiency in MS Excel, Word, and PowerPoint.
  • (Desirable) Familiarity with database principles and management.
  • (Desirable) Exposure to and conceptual understanding of: CSS, HTML, Java or Javascript, Git & GitHub, Linux.
  • Experience with data collection, data quality assessment, and interpretation.
  • Good problem definition abilities.
  • Good problem solving abilities.
  • Good organizational skills and attention to detail.
  • Strong oral and written communication skills.
  • Excellent attention to detail.

Behavioural Competencies

  • Committed to ownership of learning objectives and bidirectional, peer learning model.
  • Self-motivated, able to work without close supervision.
  • Consistently approaches work with energy and a positive, constructive attitude.
  • Demonstrates openness to change and ability to manage complexities.
  • Strong leadership and interpersonal skills.
Organisation Profile 
Partners In Health (PIH) is a global health and social justice organization that responds to the moral imperative to provide high-quality health care globally to those who need it most. We currently work in 11 countries, including Sierra Leone, where we strive to ease suffering by placing patients at the center of all care, bringing the benefits of modern medicine to all. In Sierra Leone, PIH is committed to strengthening long-term health system in support of the Ministry of Health and Sanitation (MOHS), guided by public sector accompaniment, integrated and comprehensive services, and a commitment to advancing health equity. Partners In Health has built the Maternal Center of Excellence (MCOE) as an expansion of the Koidu Government Hospital in Kono district to raise the standard of care for mothers and newborns in Sierra Leone. A cutting-edge facility, the MCOE expands the campus of Koidu Government Hospital, dramatically increasing the number of beds, services, and facilities available to mothers and babies. By introducing new technology, investing in training for health care workers, and offering a preferential option for the poor, this cutting-edge facility will also prove what is possible as a model for care across the continent and beyond.
Misconduct Disclosure
Partners In Health Sierra Leone is dedicated to preventing unwanted behavior in the workplace, including sexual harassment, exploitation, abuse, financial misconduct, and ensuring the welfare of those we serve. We expect all staff, consultants, contractors, vendors, and volunteers to uphold these values as outlined in our code of conduct.

The successful candidate will receive appropriate training and must adhere to the organisation’s safeguarding policies. Employment offers are contingent upon satisfactory references and screening checks, which may include criminal records and terrorism finance checks.

As a participant in the Inter Agency Misconduct Disclosure Scheme, we request information from previous employers about any instances of sexual exploitation, abuse, or harassment. Additionally, Partners In Health Sierra Leone will share records of such misconduct with other agencies upon staff departure, ensuring transparency and accountability. By applying, candidates acknowledge and agree to these recruitment procedures

Method of application
Interested candidates are required to apply through our website: www.pih.org/employment. In your application, please ensure to include names, addresses, email addresses and telephone numbers of three (3) referees not later than 12:00pm GMT (Midnight) on Wednesday, March 4th, 2026.

 

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