Hospital Administrative Support Officer
Job Description
| Job title: | Hospital Administrative Support Officer |
| Work Location: | Koidu Government Hospital (KGH) Kono |
| Department: | KGH/MCOE Clinical |
| Reports to: | Hospital Administrator |
| Line Management | Not Specified |
| Organization Profile | |
| Partners In Health Sierra Leone (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change. Our offered services in the field are based d on our partnership with the Governments and Ministries of Health and the support to education, training and mentorship to Health care workers and students is one of our pillars for the health care system strengthening. PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world. Our Work In Sierra Leone: Partners In Health Sierra Leone (PIH) began supporting the government of Sierra Leone in response to the Ebola epidemic in October 2014. Recognizing the large need for continued investments in the health system after Ebola, PIH is committed to long-term health system strengthening in support of the Ministry of Health and Sanitation (MOHS), guided by the same principles as our emergency response and our work around the world: public sector accompaniment, integrated and comprehensive services, social justice, nimbleness and flexibility, partnership, community ownership, and evidence-based interventions. In the aftermath of the epidemic, PIH is committed to supporting the delivery of comprehensive health services in Sierra Leone, from the community level to the health center and to referral hospitals. | |
| Position Overview | |
| The Hospital Administrative Support officer will provide administrative support and coordination to the Hospital Administrator attached to KGH/MCOE of Partners In Health Sierra Leone, including maintain records, logistics support, scheduling meetings, support hospital operations, and facilitates communication across programs to promote smooth healthcare service delivery. This role is a great fit for someone with exceptional interpersonal skills, superior attention to detail, and organizational skills. It will be an excellent opportunity for someone who enjoys coordinating administrative tasks has strong skills in Microsoft Office, and who is skilled at managing schedules. | |
| Essential Duties and Responsibilities: | |
| Executive Office Management • Manage the daily calendar, schedule and appointments of the Hospital Administrator. • Coordinate executive meetings, appointments, site visits and travel arrangements. • Draft letters, memoranda, briefing notes, meeting summaries and reports. • Maintain confidential correspondence, records and executive files. • Ensure timely follow-up of tasks, commitments and requests made by the Hospital Administrator. Leadership and Governance Support Directorate Coordination Strategic Priorities and Project Tracking • Committee and Secretariat Functions Visitor, Partner and Stakeholder Coordination Communications Management Accreditation and Regulatory Support Reporting and Data Management Event and Workshop Coordination REQUIRED SKILLS AND COMPETENCIES; Education: Diploma in Business Administration, Public Administration, Office Management is required, or Bachelor’s degree in related field is preferred. Experience: Minimum 5 years’ experience in administrative support, office management, or similar role Experience working in a hospital, NGO or other service-oriented organization is an advantage Skills: Strong organizational and multitasking skills Proficient in Microsoft 365 suite; good written and verbal English. Experience with asset tracking or procurement processes preferred. Exceptional organizational and planning skills. Core Competencies • Attention to detail and reliability • Customer service and team-oriented attitude • Ability to work under pressure and manage multiple tasks • Integrity, confidentiality, and commitment to PIH’s mission of health equity | |
| Prevention of Sexual Abuse and Exploitation | |
| Partners In Health (PIH) is committed to ensuring that those who benefit from our work, including patients, families and community members, are treated with respect and dignity. We recognize that our work is rooted in vulnerable communities and, as a social justice organization, we are responsible for preventing sexual abuse and exploitation and enforcing consequences for those who fail to uphold these standards. PIH will not tolerate its employees, volunteers, consultants or any other representatives associated with the delivery of our work carrying out any form of sexual abuse or sexual exploitation, failing to report any allegations of sexual abuse or sexual exploitation or retaliation against those who report or participate in investigations. | |
| Method of application | |
| Application with detailed curriculum vitae (maximum 3 pages) including names, addresses, email addresses and telephone numbers of two (2) referees, photocopies of all certificates and attestations should be addressed to the Human Resources Department and send by email to: pihslrecruitment@pih.org not later 5:00pm on 16th November 2026. PIH is an equal opportunity employer and does not discriminate applicants on the basis of sex, religion, tribe or region. Female applicants are encouraged to apply and only shortlisted candidates will be contacted for an interview. | |