Administrative Assistant

Job Description

CRS JOB ADVERT – INTERNAL & EXTERNAL 

WOMEN ARE HIGHLY ENCOURAGED TO APPLY 

CRS is recruiting for Position: X 1 – Administrative Assistant. 

If you are interested and your profile matches the requirements, please read the below job  descriptions, and follow the instructions to submit your application package.  

Job Title: Administrative Assistant 

Department: Operations 

Reports To: Senior Operations Manager 

Country: Catholic Relief Services Sierra Leone 

Duty Location: CRS Freetown 

Job Summary: 

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative  activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable.  You will provide consistent and high-quality service and contribute to the proper stewardship of  resources to help ensure operational effectiveness in support of high-quality programming, at CRS’  Country Office in Sierra Leone. 

Roles and Key Responsibilities: 

• Facilitate communication with all units of the organization and external stakeholders as relevant.  Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents. • Provide specialized administrative transactions and processes (e.g. translate, type, proofread,  and/or format documents; record and transcribe meeting minutes; draft simple correspondence  messages). 
• Prepare transactional documents in support of general operations processes and support  coordination of transaction processing (e.g. payment requests, travel authorizations, travel  advances, visas, etc.). 
• Compile data, perform data entry and data verification in relation to general administration  processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle  Log Sheets review, visitors’ welcome packages, etc.). 
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate  appointments. Provide logistical and communication support to event planning activities. • Support implementation of property management processes, such as property receipt and  distribution, property labeling, physical counts, etc. 

Basic Qualifications 

• High School diploma required.  
• 1-3 years’ experience working in an office environment in a clerical or administrative role.  • Additional education may substitute for some experience.

Preferred Qualifications 

• Professional diploma/Certificate or courses in Administration preferred. Experience with a local or  international NGO is a plus. 
• Experience with typing/word processing, data entry into online databases and forms, and working  with various office equipment. 
• Experience in MS Office packages (Excel, Word, PowerPoint, Visio) and information management  systems. Proficient in Word. 
• Receptionist or Front Desk experience. 

Knowledge, Skills and Abilities 

• Good time management skills with ability to work on multiple tasks 
• Strong customer service orientation with good communication and interpersonal skills  • Proactive, resourceful, solutions oriented and results-oriented 

Required Languages: English required. 

Travel: Must be willing and able to travel up to 15%. 

Supervisory Responsibilities: None 

Key Working Relationships:  

Internal: Senior Operations Manager, HR, Procurement, Utility staff, Finance, Programs, Logistics  Officer. 

External: Partners & Vendors.  

Agency Competencies (for all CRS Staff) 

• Personal Accountability – consistently takes responsibilities for one’s own actions. • Acts with Integrity – consistently models values aligned with CRS Guiding Principles and  mission. Is considered honest. 
• Builds and Maintains Trust – shows consistency between words and actions. • Collaborates with Others – works effectively in intercultural and diverse teams. • Open to Learn – seeks out experiences that may change perspective or provide an opportunity  to learn new things. 

Agency Leadership Competencies: 

• Lead Change – continually looks for ways to improve the agency through a culture of agility,  openness, and innovation. 
• Develops and Recognizes Others – builds the capacity of staff to reach their full potential and  enhance team and agency performance. 
• Strategic Mindset – understands role in translating, communicating, and implementing  agency strategy and team principles.

About Us 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in  the United States. Catholic Relief Services works to save, protect, and transform lives in need in more  than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and  development work is accomplished through programs of emergency response, HIV, health, agriculture,  education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and  secular traditions who share our values and our commitment to serving those in need. CRS’ processes  and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and  exploitation.  

CRS welcomes candidates from the countries and regions in which we work. In the event the successful  candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based  on the type and level of the job and the needs of the agency.  

CRS is committed to safeguarding program participants, community members, staff and volunteers  from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to  CRS´ Code of Conduct.  

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all  people – especially children and vulnerable adults – to live free from abuse and harm.  

CRS is an Equal Opportunity Employer. 

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people  with dignity and respect and to actively prevent harassment, abuse, exploitation, and human  trafficking. Further, I understand that if I am a successful candidate, I will be subject to a  comprehensive background check, and my personal/professional references will be asked to evaluate  my behaviors related to safeguarding-related topics. 

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities  associated with the position.  

To apply, please send in your application, updated CV, a cover letter, and all other academic  credentials to the email below: 

sl_recruitment@crs.org on the subject/heading: Administrative Assistant. 

Closing Date for the receipt of application packages is Tuesday 10th November 2026.