Digital Health Officer x 3

Job Description

VACANCY ANNOUNCEMENT

Position: Digital Health Officer x 3

Department: Programs- EPiC Project – Sierra Leone

Based in: Falaba, Kailahun and Pujehun

Reports to: Digital Health/M&E Manager

Posted on: Thursday 16th April 2026

Who We Are

PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare — people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people’s voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges.

Do you want to join PSI to help make it easier for all people to lead healthier lives and plan the families they desire? Read on!

What are we looking for?

The candidate we hire will embody PSI’s corporate values:

Collaboration: You can work independently but thrive within a team.

Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

Pragmatism: You dive in and maintain momentum even when things are ambiguous, and you do not let perfect get in the way of good enough.

Honesty: You are not afraid to speak up and speak your mind.

Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

Commitment: You are independent and a free thinker, but you’re ready to buy in the direction of the team and commit to its success.

Partner with us!

PSI Sierra Leone is implementing the U.S. Department of State (DOS)‑funded Epidemic Control (EPiC) Project, supporting the Government of Sierra Leone to strengthen community‑and facility‑based prevention, detection, and response to public health threats. The project focuses on Malaria, Maternal, Newborn and Child Health (MNCH), and Global Health Security (GHS), with particular emphasis on strengthening digital health systems, surveillance, and timely, accurate reporting to support evidence‑based action and donor accountability.

PSI Sierra Leone seeks Digital Health Officers to provide hands on field support for digital health systems used by CHWs, Peer Supervisors, and health facilities. The role ensures reliable data capture, system adoption, and accurate flow of community and facility data into DHIS2. The DHO reports to the Digital Health Manager and serves as the first line of digital system support at field level.

Sound like something you would be interested in. Read on.

Your contribution

The person will:

• Support the rollout and routine use of SPICE, COMMeMR, and other approved digital health tools at community and facility levels 
• Provide hands-on coaching and day-to-day support to Community Health Workers (CHWs) and facility staff on correct use of digital systems 
• Troubleshoot device, connectivity, data-syncing, and user-related issues, resolving problems at field level where possible 
• Clearly document and escalate system-level issues to the Digital Health Manager in a timely and structured manner 
• Support routine validation of digital records against paper registers and other source documents 
• Identify and address incomplete, inconsistent, or duplicate records to improve data accuracy and reliability 
• Support data reconciliation activities ahead of reporting deadlines and performance review meetings 
• Maintain regular communication with the Digital Health Manager using simple issue logs, summaries, and updates 
• Work closely with District Health Management Teams (DHMTs) and project field teams to support digital workflows and reporting 
• Support onboarding of new users onto digital health systems and tools 
• Reinforce adoption through mentorship, refresher guidance, and supportive supervision 
• Ensure full compliance with data confidentiality, safeguarding, and PSEA policies at all times

What are we looking for?

We are looking for a motivated and detail-oriented professional with a passion for strengthening digital health systems and supporting frontline health workers. The ideal candidate is comfortable working in field settings, able to troubleshoot practical challenges, and committed to improving data quality and system adoption in support of malaria, MNCH, and global health security outcomes. In particular: 

Qualifications and Experience

• Diploma or bachelor’s degree in public health, Health Information Systems, Information Technology, or a related field 
• At least 2 years of hands-on experience supporting digital health systems or routine health data systems in field settings 
• Practical experience using DHIS2 and/or mobile health applications 
• Experience working directly with Community Health Workers (CHWs), supervisors, and/or health facilities, including field-based support and supervision
• Practical experience supporting the use of SPICE, COMMeMR, DHIS2, or similar digital health platforms
• Ability to identify and resolve field device, connectivity, and data‑syncing issues in challenging field environments
• Experience validating digital data, reconciling with source documents, and improving data accuracy and completeness
• Clear and timely communication of field issues, system performance, and risks to the Digital Health Manager
• Patient, supportive approach to coaching users, reinforcing adoption, and Influencing acceptance to new digital tools

Interested and qualified individuals should submit their Curriculum Vitae and Application letter to: The Human Resources/Administrative Coordinator, Population Services International-Sierra Leone, 3 Fadika Drive, IMATT-Hill Station, Freetown, or via email to recruitment@psi-sl.org The deadline for the submission of applications is Friday 1st May 2026 by 5PM GMT.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, colour, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.