EXECUTIVE ASSISTANT

Job Description

WE’RE HIRING
A well-established professional cleaning & maid services company in Freetown, Sierra Leone

EXECUTIVE ASSISTANT

We are looking for a dependable, well-organized Executive Assistant to support our Managing Director in overseeing staff and client relationships — including stepping in to manage day-to-day operations during periods when the Managing Director is travelling or unavailable. If you’re a natural organizer who thrives on responsibility and enjoys working with people, we’d love to hear from you.

What You’ll Do:

Staff Management

* Follow up with cleaners, maids, and support staff, including daily task allocation and rostering.
* Monitor attendance, punctuality, and conduct; carry out quality checks at client sites.
* Onboard new staff and act as first point of contact for day-to-day HR matters.

Client Management

* Be the go-to contact for clients when the Managing Director is unavailable.
* Handle enquiries, complaints, and scheduling to keep service delivery running smoothly.
* Prepare quotes, invoices, and service agreements; follow up to ensure client satisfaction.

Administration

* Keep accurate records of schedules, contracts, invoices, and supplies.
* Send regular status updates to the Managing Director on operations and client feedback.
* Manage petty cash and ensure company standards and procedures are followed.

What We’re Looking For:

* Diploma or degree in Business Administration, Management, or a related field preferred.
* 2–3+ years’ experience in an administrative, supervisory, or operations role.
* Prior experience managing or coordinating a team.
* Strong communication skills in English, both written and verbal.
* Trustworthy, discreet, and comfortable taking ownership of operations independently.
* Basic computer literacy (Word, Excel, email/WhatsApp).
* Available Monday–Saturday, with flexibility for urgent matters.

How to Apply

Send your CV and a short cover note outlining your relevant experience to [Adimatmcarthy@yahoo.com]. Please use “Executive Assistant ” as the subject line of your application.