REQUEST FOR PROPOSAL PROVISION OF BUSINESS INTERNET CONNECTIVITY AND MANAGEMENT OF ISP SERVICES

Sierra Leone, Freetown
May 15, 2026
Tender
Application ends: May 28, 2026

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Job Description

Médecins Sans Frontières (MSF)/Doctors Without Borders  – Sierra Leone Mission

REQUEST FOR PROPOSAL

PROVISION OF BUSINESS INTERNET CONNECTIVITY AND MANAGEMENT OF ISP SERVICES

Importantes dates :

  • RFP Release Date: 15 May 2026
  • Inquiry Deadline: 29 May 2026
  • Submission Deadline: 5 June 2026 at 5:00 PM

Overview:

Médecins Sans Frontières (MSF)/Doctors Without Borders in Sierra Leone invites qualified and experienced Internet Service Providers (ISPs) to submit proposals for the provision of enterprise-grade dedicated internet connectivity and managed ISP services across its operational sites in Sierra Leone, including Freetown, Kenema, Hangha hospital.

Scope of Services:

  • Provision of reliable, high-speed dedicated business internet connectivity.
  • Redundant and resilient network architecture with failover capability.
  • Scalable bandwidth solutions to support medical, logistics, and operational systems.
  • ISP service management, including monitoring, troubleshooting, and technical support.
  • Ensuring service availability across MSF offices and facilities in Sierra Leone.

Submission Method:

Proposals may be submitted in sealed envelopes or by email to:

1) Freetown:
MSF Belgium – Sierra Leone
#6 Jagiko Drive, off Regent Road, Hill Station
Email: MSFOCB-SL-SupplyCo@brussels.msf.org

2) Kenema:
MSF Hospital – Hangha Road
Email: MSFOCB-SL-SupplyCo@brussels.msf.org

All submissions must be clearly marked:
“CALL FOR PROPOSAL – ISP SERVICES – REF No 002/2026/MSFSL/LOGSUP/ICT–ISP

Eligibility Requirements:

  • Business Registration Certificate
  • Tax Identification Number (TIN)
  • Valid Business License
  • Proof of technical capacity and experience in ISP services

Evaluation Criteria

  • Compliance with RFP instructions
  • Completeness of required documents
  • Technical capacity and service quality (including SLAs)
  • Competitive financial offer

MSF may request clarifications if needed.

Additional Information

  • Physical/virtual presentations or demonstrations may be requested.
  • Mandatory site surveys must be completed within the specified schedule.
  • MSF reserves the right to accept or reject any proposal.
  • Full RFP documents are available upon request by email at: MSFOCB-SL SupplyCo@brussels.msf.org

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