Senior Operations Officer

Works closely with programme, finance, procurement, IT, MERL, HR  and leadership teams, and manages designated operations staff and  service providers.

LWL is a Sierra Leonean-led organisation committed to advancing  education transformation nationally. Its vision is transformed  education for development in Sierra Leone, and its mission is to  provide educational technical assistance in close partnership with  government to promote quality education and inclusive growth. 

The Senior Operations Officer provides strategic and operational  leadership to ensure efficient, compliant and effective organisational  operations. The post-holder supports oversight of administration,  procurement, logistics, assets, facilities, risk management, compliance  and operational systems.  

The role deputises for the Operations Manager and helps ensure  seamless day-to-day organisational functioning and high-quality  support to programme delivery.

RESPONSIBILITIES  (Will include but  not be limited to)

• Support leadership of organisational operations and service delivery. • Deputise for the Operations Manager as required. 

• Monitor implementation of operational plans and priorities. 

2. Procurement, Logistics and Administration 

• Support procurement processes and vendor management. • Lead logistics planning and coordination to support effective  implementation of programme activities, including workshops,  trainings, meetings, field visits and district-level activities. • Oversee timely provision of transport, venues, accommodation,  supplies, equipment and other operational inputs required for activity  delivery.

• Ensure effective administration and office management systems. 

3. Health, Safety, Office and Security Management 

• Oversee implementation of health and safety procedures across  offices, programme sites and activity locations. 

• Ensure office premises are safe, functional, well maintained and  compliant with organisational standards and statutory requirements. • Coordinate security arrangements for staff, visitors, assets, offices  and field movements, including incident reporting and escalation  where required. 

• Maintain readiness for emergencies through appropriate procedures,  communication protocols and staff awareness. 

4. Compliance, Risk and Systems 

• Ensure compliance with organisational policies and donor  requirements. 

• Support risk management, internal controls and audit processes. • Strengthen operational systems and procedures. 

5. Facilities, Fleet and Asset Management 

• Oversee management of facilities, equipment and organisational  assets. 

• Oversee fleet management, maintenance arrangements and fuel  management, including usage monitoring, fuel records and controls. 

6. Staff Supervision and Capacity Building 

• Supervise designated operations staff. 

• Coach and mentor team members and promote continuous  improvement. 

7. Safeguarding and Inclusion 

• Promote safeguarding, gender equity and disability inclusion across  operations. 

8. Other Duties 

• Undertake any other reasonable duties assigned by the Operations  Manager or senior leadership.

SPECIFICATION

• Minimum 10 years of relevant operational management experience,  with at least 5 years in a senior supervisory role. 

• Strong knowledge of procurement, administration, logistics and  compliance systems. 

• Experience managing teams, budgets, contracts and service  providers.