Branch Manager
Job Description
A reputable insurance company registered in Sierra Leone is looking for a Branch Manager – BO Town Office.
COMPANY PROFILE:
The company is among leaders in the sub-Saharan African insurance market, with 13 subsidiaries in 9 countries and a Globus Network with members in 49 African countries. The Group has been able to distinguish itself by offering its clients innovative and responsible products for 25years.
JOB PROFILE
Primary Job purpose
- The Branch Manager (Bo Town) is responsible for the overall operational leadership, compliance, and risk management of the Bo Town branch. This role focuses on implementing effective business controls, ensuring 100% compliance with local laws and AML/CFT regulations, mitigating operational risks, and driving branch efficiency to audit recommendations and reporting progress to management and the Board.
- Drive branch operational efficiency and financial growth by optimizing local resources, overseeing the accurate utilization of the KIT and Accpac systems, and ensuring the Bo Town office achieves its strategic performance targets.
- Serve as the primary custodian of the company’s reputation in the Southern Province by establishing strong local business relationships, championing ethical conduct, and mitigating operational risks that could impact the brand.
KEY RESPONSIBILITIES
Branch Operational Governance & Risk Management:
- Risk Mitigation: Contribute to the identification of risks associated with branch business objectives and manage local controls to mitigate those risks effectively.
- Risk Registers: Maintain the department and branch risk registers in alignment with company risk management methodologies, actively tracking and implementing mitigation actions.
- Process Review: Conduct periodic reviews of branch operational and financial processes to ensure the accuracy, reliability, and integrity of local records.
Compliance & Regulatory Adherence:
- Regulatory Compliance: Ensure total branch compliance with applicable Sierra Leonean laws, specifically the Sierra Leone Insurance Act and AML/CFT (Anti-Money Laundering/Counter Financing of Terrorism) requirements.
- Program Implementation: Contribute directly to the localized implementation of the company’s overall Compliance and AML/CFT programs.
- External Recommendations: Manage and execute recommendations coming from external controls, regulators, or corporate compliance reviews.
Business Support & Policy Management
- Management Reporting: Prepare and submit accurate monthly branch management reports and Group reporting metrics.
- Committee Pack Inputs: Contribute regional operational data for the corporate Risk Committee Pack.
- Systems Management: Fully utilize internal tools, including the KIT System, Accpac Software, and Microsoft Office applications, to manage branch workflows.
Business Support & Policy Management
- Value-Added Advice: Provide operational feedback and advice to business partners on the creation or modification of policies, procedures, products, or services to maintain a tight control environment.
- Policy Adherence: Drive culture and accountability, ensuring that all local branch staff strictly adhere to internal procedures and corporate policies.
- Contribute to the preparation of the Audit and Risk Committee Pack
Resources
- KIT System
- Accpac Software
- Laptop Computer
Key performance Indicators
- Reporting Timeliness: 100% adherence to all monthly management and Group reporting deadlines.
- Regulatory Success: Achieve 100% compliance with AML/CFT guidelines and the Sierra Leone Insurance Act (Zero regulatory breaches).
- Staff Adherence: Maintain 100% staff compliance with company policies and internal procedures.
- Action Resolution: Ensure 0% overdue items on risk mitigation plans and external compliance recommendations.
Education & Experience
- Degree: BSc Degree in Accounting, Business Administration, or a financial discipline (Essential).
- Professional Progress: Passed ACCA Level 1 is required.
- Experience: Minimum of two (2) years’ experience in Accounting, Financial Operations, or Management (Financial Services or Insurance Industry preferred).
- Legal Knowledge: Comprehensive, current knowledge of the Sierra Leone Insurance Act and general Sierra Leone’s Laws.
- Frameworks & Tech: Familiarity with the COSO Risk and Internal Control framework; proficient in Accpac Software, KIT System, and Microsoft Office.
Competencies
- Core Competencies: Business Acumen, Ethical Conduct, Financial Management, Consultation, and Critical Evaluation (Analytical skills).
- Attributes: High integrity, trustworthiness, and strict awareness of the need for absolute confidentiality in sensitive matters.
Personal Attributes
- Integrity
- Trustworthy
- Displays awareness of the need for confidentiality in sensitive matters
Decision Making Authority
- Operational Control: Authority over branch compliance, risk monitoring, and operational controls in direct consultation with the CEO.
- Corrective Actions: Authorized to implement immediate control improvements and corrective actions across branch operations based on compliance findings.
Key Relationships
Key Focus
- Regulatory Adherence & Compliance Monitoring
- Branch Policy Enforcement & Staff Management
- Risk Assessment & Internal Control Effectiveness
- Performance Optimization & KPI Achievement
- Executive Reporting & Stakeholder Communication
To apply
Please send your application, consisting solely of a detailed curriculum vitae (CV) with telephone contact(s) and email address(es), via the following exclusive link: h.green@group-activa.com and y.charway@group-activa.com specify in the subject line Ref. SAO APPLICATION-AISL not later than 19th June, 2026 at 17:00 GMT. Applications will be analyzed as they are received and only selected applications will be contacted.
Activa is a socially responsible group; we attach importance to respect for human rights and equal opportunities.
📍19 Liverpool Street Freetown, Sierra Leone
🕿 (+232) 077 393 661, 080 300 300
✆ For Claims: (+232) 079 474 886
