Quality Assurance Officer Job Description

Job Description

University of Lunsar

Quality Assurance Officer Job Description

Purpose of the Role: As the University of Lunsar prides itself in providing quality, affordable and accessible education to students in the country of Sierra Leone and those around the world, it is but necessary to establish a Quality Assurance unit to monitor and evaluate University’s systems, structures, processes and procedures.

As the field of Quality Assurance becomes ever- changing and evolving, it is our commitment that our systems, structures, processes and procedures continuously adhere to these structural changes in order to be able to provide quality service to our students, faculty members and partner institutions.

In order to achieve our aims and specific objectives, the University as a matter of both internal and external policies work with University stakeholder across the board to support each department or unit to enhance quality services starting from the admission processes, semester registration, teaching and learning, progression and the process of transitioning to a graduate.

The Quality Assurance Officer is responsible for providing central oversight, guidance and support in relation to the University’s quality assurance framework.

The main tasks and expertise of the Quality Assurance Officer include, but not limited to the following:

• Design and facilitate the accreditation processes of new programmes that meet the minimum requirements of the University and that such processes are also considered satisfactory with external quality assurance bodies, offering high quality education services to students and the general University body,
• Provide support to curriculum committee for the design and accreditation of new programmees, modification and closure of existing programmees,
• Frequently monitoring processes of programmee performance thereby providing a platform for quality and effective teaching and learning,
• Coordinate with University external examiners for the conduct of students assessment in a manner that is timely, free and fair,
• Liaise with external quality assurance bodies, and where necessary, participate in external quality assurance bodies reviews and provide recommendations for the purpose of providing improved quality assurance systems,
• Support the operations of the Examinations Committee and the Exams Office in ensuring that students progression and awards are in line with the principle of fairness and credibility,
• Developing Quality Assurance framework and consistently monitors all dimensions of Quality Assurance (inputs, processes, output, outcomes and impacts)
• Conducting Students Satisfaction Surveys, Graduate Tracer Studies etc  and publish the relevant information to the Office of the Vice Chancellor and Office of the Registrar,
• Identifying, reporting and providing technical advice on issues that have the potential to compromise quality teaching and learning,
• Developing and managing quality assurance templates and regularly update them to meet best practices in providing quality teaching and learning
• Servicing University committees relating to the robust governance of the quality assurance

Experience:

• Experience in working with quality assurance systems at higher education institutions with minimum five years experience and expectation of knowledge from external quality assurance bodies such as the Tertiary Education Commission, Nurses and Midwifery Council, Sierra Leone Institute of Engineers and other regional quality assurance bodies.
• Experience in working with University Examinations systems
• Experience in conducting Student Satisfaction and Graduate Tracer Studies 
• Experience of continuous tracking of programmees progress
• Experience of developing and reviewing university programmees for accreditation

Skills:

• Computer literate with the ability to use a wide range of Microsoft Office packages including the use of Outlook, Teams, Google Classroom, Moodle etc
• Ability to set, prioritize and accomplish goals in line with deadline dates
• Ability to adapt to ever- changing work environment and produce desired results
• Ability to handle complex problems with ingenuity and provide creative solutions 

Qualifications:

• Must have earned a Masters degree in Education with specialization in Curriculum Development or a related field
• A postgraduate diploma in education- Quality Assurance in Higher Education Institutions is an added advantage
• Membership of a professional quality assurance body is desirable

Applicants wishing to apply must send their applications to the Human Resources on leticia@universityoflunsar.edu.sl and copy the Registrar on registrar@universityoflunsar.edu.sl and state the position they are applying on the subject line of the application.

Only shortlisted applicants will be contacted for interviews. Female applicants are strongly encouraged to apply.